Tag Archives: Harvard Business Review

Is Social Media Addictive?

Has this ever happened to you? You would have finished a current work project a long time ago, but you just couldn’t ween yourself away from your Twitter feed long enough to concentrate. You’re kind of depressed that you don’t … Continue reading

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Filed under Listening, Social Media

Should #Ethics Be Taught in #B-School?

Maybe I’m just anxious because it’s Monday, but a blog post from Dr. David Rock in the Harvard Business Review has me a bit concerned. “The Business of Values” recounts the discussions from a recent symposium hosted by the Harvard … Continue reading

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Filed under Issues Management, Social Media

More Marketers Getting Engaged

Two great articles from last week on marketers’ shift from impressions to engagement as key performance measures: The first, from our good friends at the Harvard Business Review, authored by Coca-Cola Executive Vice President and Chief Marketing & Commercial Officer … Continue reading

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Filed under Return On Investment, Social Media

In The Race to Be First, You Lose

A thought-provoking post from Tom Gable in today’s Daily Dog, responding to a claim by the Harvard Business Review’s Joshua Gans that, “Facebook is the largest news organization ever.” While Gable spends a lot of time distinguishing between the “news” … Continue reading

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Filed under Journalism, Social Media

#HBR: The High Cost of Responsibility (or Why the Lawyers & The Government Have Won)

Reading an essay on responsibility by Rosabeth Moss Kanter appearing in the October edition of the Harvard Business Review has me troubled. On the surface, taking responsibility is a noble endeavor. We all should respect and admire the person who … Continue reading

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Filed under Issues Management, Return On Investment

Care for Employees and They’ll Take Care of Customers

Being a Boston University alum, I can only grudgingly applaud the Harvard Business Review, but they’ve got another great blog post worth writing about. Author Tony Schwartz writes about his amazing stay at the Ritz-Carlton in Key Biscayne, Fla. and … Continue reading

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Filed under Creativity, Return On Investment